Why Tradeflex?

Tradeflex is a London based start up created to help buy side & sell side firms maintain efficient problem free trading environments. We provide multi-skilled onsite application support specialists to work with front, middle and back-office teams to help resolve day to day technology disruptions.

Our application support services are flexible and tailored to your business. Incident management, price feeds, order management systems, execution platforms, regulatory reporting and trade workflows are just some of the typical processes that break and require day to day technical support. Our team are experienced in the industry and have a diverse set of skills to support your end to end production environment.
You can use our consultants to fill a short term skills gap or as a complete outsourced solution for first and second level technical support.

Our Consultants Are Trained In...

Helpdesk Optimisation

Help with configuring, automating and maintaining a central service desk for incident management and knowledge sharing practices in line with ITIL v4 guidelines.

MIFID II & GDPR Regulation

Our team receive continuous up to date training on key industry developments effecting technology, personal information, trading activity and data workflows.

Multi Asset Class Support

Fom Cash Equities, Fixed Income,  Money Market Instruments to Commodities, Derivatives and Crypto Currencies. We support a wide variety of asset classes.

SQL, FIX, Windows & Unix Environments

Competent in querying Oracle/MS SQL databases, investigating fix logs and supporting Windows and Unix platforms.

System Monitoring

Real time monitoring of critical production applications including morning/evening health checks.

Trade Stack Support

Trade workflow technical support across front end OMS & execution platforms, price feeds, settlement and compliance tools.

Some Applications We Support

The Tradeflex Story


“Delivering industry leading production support to wealth managers, asset managers and hedge funds. Optimizing trading environments for stability, compliance and effective problem solving”.

The Mission.

At Tradeflex, we believe there is an easier way to build and scale effective production support teams. A less time-consuming way where experienced specialists are sourced, up skilled and deployed to work exclusively with clients. Our mission is to make that happen. We are laser focused on technology, automation, customer service and good knowledge sharing practices. Our experienced consultants make the perfect new addition to your team.

How it all began…

Rik Taylor launched Tradeflex in 2019 after a career supporting wealth managers, dark pools, banks and hedge funds. His professional experience ranged from operational support to client focused roles in New York, Switzerland and London. Regardless of whether firms where buy side or sell side, he noticed support teams all faced similar pain points when it came to resourcing, training and scaling. The process was time consuming, high calibre talent was rare and impactful training programmes were scarce. It was also challenging to create a knowledge sharing culture without making employees feel less valuable. Tradeflex was created to power application support teams and address these problems in a practical way. In addition, clients have the flexibility to hire consultants directly after 2 years of service and also replace consultants with different skill sets as business needs change.

2019

Year Founded

70

Applications Supported

1343

Cups of Coffee

200

Users Supported

Blog

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